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Submit, prioritize and assign work requests across your organization to streamline communication and resolve issues faster.
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Use Cases
Asset Mapping Facilities Management Maintenance Management Work Order Management Preventive Maintenance Equipment Maintenance Capital PlanningIndustries
K-12 Higher Education Government Manufacturing Property Management Religious Organizations Restaurants Zoos Healthcare Non-Profit EducationSubmit, prioritize and assign work requests across your organization to streamline communication and resolve issues faster.
With Maintenance Requests, users will never have to worry about manually managing work order requests. FMX makes it quick and easy for requestors to submit work orders and stay up to date on progress. At the same time, staff can focus on resolving work orders with all the information they need right from their mobile device.
Screenshots
Benefits
- Never lose work orders again and capture all essential details the first time to eliminate back and forth!
- Simplify and streamline communication between requestors and technicians.
- Notify technicians of new requests, see real-time schedules, and view and resolve work orders from your mobile device.
- View work order logs by equipment to see previous work completed and diagnose issues on open work orders.
- Use reporting to view labor and equipment costs to validate increased staff support and equipment upgrades.
What's included
- Use Calendar & To-Do views to easily to see schedules, upcoming tasks, and resolve conflicts by drag and drop rescheduling.
- Communicate in-app to directly update requestors, other technicians, vendors, and more.
- Save time with auto-assignment & notifications by assigning the technician best suited to the task and sending real-time updates.
- Configure custom request forms to ensure all relevant details are captured to complete the job - attach photos, videos, documents, and more.
- Use your mobile device to quickly submit requests and ensure technicians can access all the information they need to resolve work orders.
- Utilize QR code equipment tagging to submit requests, see work order history, or view equipment information.
- Gather actionable insights with interactive reporting & dashboards that track metrics like downtime, equipment repair cost, labor time and cost, and more.
Reports & dashboards
Comprehensive Costs Report
See a holistic overview of your organization's costs to audit, budget, and forecast future trends to improve operational efficiency.
Comprehensive Costs Report
Comprehensive Operations Report
See a holistic overview of your organization's request trends to ensure efficient operations, predict and allocate staff resources based on trends, and more.
Comprehensive Operations Report
Equipment Maintenance Summary Report
Identify problem equipment to schedule planned maintenance, technician resources, or justify capital expenditures.
Equipment Maintenance Summary Report
Inventory Usage Summary Report
Track inventory items used in work orders to see which items are most commonly used, cost of inventory used, ensure healthy stock levels, and ensure ROI on work orders.
Inventory Usage Summary Report
Team Performance Report
See team performance to ensure your crew is working efficiently.
Team Performance Report
Work Summary Dashboard Report
Monitor the state of open, in process, and completed work to anticipate and balance upcoming team demands.
Work Summary Dashboard Report
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Feature:
Maintenance Requests
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Browse FMX's comprehensive set of features and choose the functionality that will help you achieve your facilities and maintenance goals.
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Use Cases
- Asset Mapping
- Facilities Management
- Maintenance Management
- Work Order Management
- Preventive Maintenance
- Equipment Maintenance
- Athletic Scheduling
- Fleet Management
- Capital Planning
- IT Management
Industries
- K-12
- Higher Education
- Government
- Manufacturing
- Property Management
- Religious Organizations
- Restaurants
- Zoos
- Healthcare
- Non-Profit
- Education
Types
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Features
More about this category
Features
Features
Comprehensive Operations Report
See a holistic overview of your organization's request trends to ensure efficient operations, predict and allocate staff resources based on trends, and more.
Comprehensive Operations Report
Comprehensive Costs Report
See a holistic overview of your organization's costs to audit, budget, and forecast future trends to improve operational efficiency.
Comprehensive Costs Report
Interactive Mapping
With Interactive Mapping, organizations can record the physical location of their assets, spaces, and even users to create a visual paradigm of their organization.
Interactive Mapping
Supply Requests
Request supplies to ensure your organization always has the inventory supply it needs.
Supply Requests
Security Requests
Document, support, manage, and track security processes to ensure maximum safety and compliance.
Security Requests
Project Requests
Plan, manage, and optimize projects to ensure they are completed on time and on budget.
Project Requests
Fleet Maintenance Requests
Manage vehicle maintenance needs to ensure safe and effective operation of your fleet.
Fleet Maintenance Requests
Cleaning Requests
Ensure your facilities are clean, well-maintained, and available to employees, staff, and building occupants.
Cleaning Requests
Labor Tracking
Plan, manage, and track labor hours for each maintenance task.
Labor Tracking
Schedule Requests
Frictionless facility scheduling and equipment reservation software for your organization.
Schedule Requests
API & Integrations
Water Sensor Alerts
Protect your facility from leaks, flooding, and excess water.
Water Sensor Alerts
Temperature Sensor Alerts
Protect your temperature-controlled inventory, assets, and environments.
Temperature Sensor Alerts
